Privacy policy
This policy explains what personal information Pokarumi ("we") collects when you use pokarumi.com, how we use it, and your choices. Questions: support@pokarumi.com.
What we collect
- Order details: your name, company, email, phone number, shipping address and the items you order.
- Messages: what you send us by email, contact form or live chat.
- Technical data: basic information your browser sends (such as IP address and browser type) and cookies needed for your order basket, currency choice and view settings.
We do not store card numbers. Bitcoin payments go directly to our wallet; other payment methods are handled by the payment provider you choose.
How we use it
- To process, ship and support your order, including customs paperwork for international shipping.
- To reply to your messages.
- To keep the site secure and working.
We don't sell your personal information.
Who we share it with
Only the services needed to deliver your order and run the site: shipping carriers (EMS / Japan Post, DHL, FedEx) and customs authorities, payment providers you choose, our hosting provider, and our live chat provider (Tawk.to) if you use chat.
How long we keep it
Order records are kept as long as required for accounting and tax purposes. You can ask us to delete other information at any time.
Your choices
You can ask to see, correct or delete your personal information by emailing us. You can block or delete cookies in your browser, but the order basket needs them to work.
Changes
We may update this policy. The current version is always on this page.